Support

General Support

Broker Dealer Clients

+1 888.931.HELP

help@virtu.com

P&S Support

+1 646.682.6924

psdesk@virtu.com

Technology - Electronic Services Group

+1 888.302.9197

esg@virtu.com

Trade Support Electronic Trading Group

+1 888.931.HELP

help@virtu.com

Liquidity

US POSIT Alert Sales
MatchIt Sales

+1 888.302.9197

matchitsupport@virtu.com

Execution

US Sales

+1.212.444.6250

AMER-Sales@virtu.com

Canadian Sales

+1.877.660.4484

CAN-Sales@virtu.com

European Sales

+44.207.670.4066

Emea-Sales@virtu.com

Asia Pacific Sales

852.2846.3535

ap-sales@virtu.com

US Algo Trading

+1.646.682.6390

algos@virtu.com

UK Algo Trading

+44 20.7997.2123

algos@virtu.com

Workflow Technology

AP, EMEA, US- Triton OMS

+1.617.239.8500 ex 1

OMS-ITGNetSupport@virtu.com

AP Triton
US Triton

+1.212.444.6330

ems@virtu.com

AP, EMEA, US ITG Net

+1.617.239.8500 ex 1

ITGNetSupport@virtu.com

Asia Commission Manager

+852.2846.3513

itgasiacsa@virtu.com

Canadian Commission Manager

+1.416.874.0741

EMEA Commission Manager

+ 353 .1.633.8060

EUComMgmt@virtu.com

EMEA Commission Manager

+1.212.444.6282

clientsrv@virtu.com

US- IOIs

+1 646.682.6264

IOI@virtu.com

Analytics

Fair Value

+1.800.814.1078

xxxfvmsupport@virtu.comxxx

Portfolio Optimizer

+1.866.829.5392

ITG_OPT_SUPPORT@virtu.com

TCA - EMEA
TCA – North America
TCA – APAC

Customized Liquidity

Equities

General Inquiries
+1 212.418.0191
veq-ops@virtu.com

Virtu Financial Capital Markets LLC:
24-Hour Technical-Production Support
+1 212.418.0191
CoreOpsTeam@virtu.com

Virtu Americas LLC (Formerly KCG Americas LLC):
Technical Support & Connectivity
+1 888.302.9197
esg@virtu.com

Fixed Income

General Inquiries

fiops@virtu.com

FX & Metals

General Inquiries
+1 212.418.0192
vfx-ops@virtu.com

24-Hour Technical-Production Support
24-Hour Technical-Production Support
+1 212.418.0191
CoreOpsTeam@virtu.com

ETF Trading

US

+1 800.250.2474

ETFsales@virtu.com

Institutional Trading

US

Kevin McCaffrey
+1 646 682 6264
kmccaffrey@virtu.com

Europe

Simon Morgan
+44 (0).20.7997.2006 
smorgan@virtu.com

Simon Worthington
+44 (0).20.7997.2007 
sworthin@virtu.com

Asia

Kevin McCaffrey
+1 646 682 6264
kmccaffrey@virtu.com

Institutional Services

Global Commission Management

+1 646.682.6318

GlobalCM@virtu.com

Commission Recapture

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